Privacy Policy

This policy explains what information 3dpixel collects when you use 3dpixel.shop and how we use it.

What we collect

  • Account details: your name, email address and password.
  • Order details: billing and delivery address, phone number and the items you order.
  • Custom print requests: your contact details, notes and the 3D files you send us.
  • Technical data: your IP address and cookies needed to keep you logged in and remember your cart.

How we use it

  • To process, print, deliver and support your orders.
  • To review custom print requests and send you a price.
  • To contact you about your order or request.
  • To protect the site against spam and misuse.

Your 3D files

Files you send are used only to review and print your request. They are not available to the public through our website, and we do not sell or share your designs. You can ask us to delete a file once your order is complete.

Who we share it with

We share only what is needed with the delivery and payment companies that fulfil your order. Payments are handled by the payment provider; we do not store your full card details. We do not sell your personal information.

Keeping and deleting your data

We keep order records for as long as we need them for business and legal reasons. To see, correct or delete your personal information, email contact@3dpixel.shop.

Contact

Questions about this policy can be sent to contact@3dpixel.shop.